William Penn e-Gift Cards /Physical Gift Cards can be redeemed both online at www.williampenn.net or .at any of our stores (except Shop-in-Shops). If the order value exceeds the e-Gift Cards /Physical Gift Cards amount, the balance must be paid by Cash/Credit Card/Debit Card/Internet Banking wherever relevant. Physical gift cards hold no value until activated with minimum balance of Rs. 500 at an exclusive William Penn store.e-Gift Cards /Physical Gift Cards have a validity of 12 months from the date of activatione-Gift Cards /Physical Gift Cards cannot be redeemed for cash or Credit, but are transferable. Physical gift cards can be further reloaded with any additional amount. However, e-gift card cannot be further re-loaded and has to be bought afresh.williampenn.net/igp.com are not responsible if e-Gift Cards /Physical Gift Cards are lost or stolen. Validity of e-Gift Cards /Physical Gift Cards cannot be extended; new e-Gift Cards /Physical Gift Cards cannot be provided against the expired/unused Gift Cards. In the event the beneficiary/Know Your Customer (KYC) details are found to be incorrect/ insufficient, igp.com/WillFor any queries on your gift card, please write to firstname.lastname@example.org. issued.